Política de frete
Shipping Policy
1. Processing Times
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Options & Rates (UK Only)
• Standard Shipping – Free
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Cost: £0.00
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Estimated Delivery Time: 5 to 10 business days
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Available for all orders with no minimum spend.
• Express Shipping – £4.99
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Cost: £4.99
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Estimated Delivery Time: 4 to 8 business days
3. Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to update.
4. Delays
Please note that delivery times are estimates and may be affected by factors such as customs delays, high seasonal demand, or courier issues. We appreciate your understanding and patience.
5. Incorrect Address Information
Customers are responsible for providing accurate shipping details. We cannot be held liable for orders delivered to incorrect addresses provided at checkout.
6. Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 7 days of delivery and we will assist you in resolving the issue.